Butterfly Chinese Hanfu Pouch
Important Notes
Washing
*Hanfu garments are often delicate, especially those with embroidery.ย Handwashing is recommended.
*If you prefer to use a washing machine, choose theย gentlest cycleย and place the Hanfu in aย laundry bagย for added protection.
*After washing,ย air-dry indoorsย in a well-ventilated area.Avoidย direct sunlight, as it can causeย color fading.
Storage
*Store your Hanfu inย breathable garment bagsย to keep it clean and protected.
*Avoid hanging for long periods, as this canย stretch or distortย the fabric.
*Instead,ย gently foldย your Hanfu and store itย flatย or stack it neatly in aย storage box or drawer.
What to Expect Before Your Order Ships
Processing Time:ย Orders are typically processed within 3 business days, excluding weekends and holidays.
ย ย
Readily Available Items:ย These items are processed and shipped within 3 business days.
Preorder Items:ย Processing time for preorder items may range from 2 to 5 weeks, as indicated in the product description. Please refer to the estimated timeframe under the product description for an accurate processing duration.
If your order contains both readily available and preorder items and you wish to have them shipped separately, an additionalย USD 25 will apply. Please contact us to arrange this. ย
Once your order has been dispatched, we cannot cancel, modify your order.
If there are any issues with your order โ such as an item being out of stock or unavailable โ we will notify you via email withinย 48 hoursย of receiving your order.
If you have any questions or need support, feel free to contact us atย jianxihanfu@gmail.com. Please allow 1-2ย business days for a reply, as there may be a time zone difference.
International Shipping
Enjoyย FREE Standard Delivery on $199USD+ orders! Discount applies automatically.
Shipping Methods
- Express Shipping:ย Delivered viaย DHL or FedEx, typically withinย 5โ7 business days. For certain addresses, we may useย EMS or UPSย at our discretion.
- Standard Shipping: Shipped viaย China Post and USPS, with an estimated delivery time ofย 2 weeks.
Order Tracking
Once your order ships, youโll receive anย email confirmation with a tracking numberย so you can follow your package every step of the way.
- DHL:ย https://www.dhl.com/en/express/tracking.html
- FedEx:ย https://www.fedex.com/en-us/tracking.html
- China Post: https://www.17track.net/en
Customs Duties & Taxes
Please note thatย any customs fees, duties, or taxesย imposed by your country areย not included.ย These charges are determined by local customs authorities and areย beyond our control.
In the event that customs duties are declined at the time of delivery, the package isย returned to us, please note thatย no refunds or cancellationsย will be provided. This is due toย penalty charges imposed by the courierย for the return shipment.
Notice for U.S. Customers โ New Customs Duty Policy Starting May 2nd
- From May 2nd, 2025 onwards, all shipments entering the U.S.ย may incur customs duties. Recipients must pay any applicable duties before delivery can proceed.
- Orders shippedย before May 2ndย areย not guaranteedย to arrive in the U.S. before the deadline. If they arrive after May 2nd, duties may still apply.
- If customs duties are refused by the recipient, the package will be returned to China, and unfortunately,ย no refunds or cancellationsย will be providedย due to penalties charged by the courier.
- Some items may be shipped from Singapore, but please note thatย we cannot guarantee exemption from customs duties. If you would like your order to be shipped from Singapore, please contact us in advance to confirm.
