Important Notes
Washing
*Hanfu garments are often delicate, especially those with embroidery.ย Handwashing is recommended.
*If you prefer to use a washing machine, choose theย gentlest cycleย and place the Hanfu in aย laundry bagย for added protection.
*After washing,ย air-dry indoorsย in a well-ventilated area.Avoidย direct sunlight, as it can causeย color fading.
Storage
*Store your Hanfu inย breathable garment bagsย to keep it clean and protected.
*Avoid hanging for long periods, as this canย stretch or distortย the fabric.
*Instead,ย gently foldย your Hanfu and store itย flatย or stack it neatly in aย storage box or drawer.
What to Expect Before Your Order Ships
Processing Time:ย Orders are typically processed within 3 business days, excluding weekends and holidays.
ย ย
Readily Available Items:ย These items are processed and shipped within 3 business days.
Preorder Items:ย Processing time for preorder items may range from 2 to 5 weeks, as indicated in the product description. Please refer to the estimated timeframe under the product description for an accurate processing duration.
If your order contains both readily available and preorder items and you wish to have them shipped separately, an additionalย USD 25 will apply. Please contact us to arrange this. ย
Once your order has been dispatched, we cannot cancel, modify your order.
If there are any issues with your order โ such as an item being out of stock or unavailable โ we will notify you via email withinย 48 hoursย of receiving your order.
If you have any questions or need support, feel free to contact us atย jianxihanfu@gmail.com. Please allow 1-2ย business days for a reply, as there may be a time zone difference.
International Shipping
Enjoyย FREE Standard Delivery on $199USD+ orders! Discount applies automatically.
Shipping Methods
- Express Shipping:ย Delivered viaย DHL or FedEx, typically withinย 5โ7 business days. For certain addresses, we may useย EMS or UPSย at our discretion.
- Standard Shipping: Shipped viaย China Post and USPS, with an estimated delivery time ofย 2 weeks.
Order Tracking
Once your order ships, youโll receive anย email confirmation with a tracking numberย so you can follow your package every step of the way.
- DHL:ย https://www.dhl.com/en/express/tracking.html
- FedEx:ย https://www.fedex.com/en-us/tracking.html
- China Post: https://www.17track.net/en
Customs Duties & Taxes
Please note thatย any customs fees, duties, or taxesย imposed by your country areย not included.ย These charges are determined by local customs authorities and areย beyond our control.
In the event that customs duties are declined at the time of delivery, the package isย returned to us, please note thatย no refunds or cancellationsย will be provided. This is due toย penalty charges imposed by the courierย for the return shipment. We appreciate your understanding that international shipping costs are increasingly expensive and our profit margins are very slim. Therefore, please do not place an order if you are unable to pay the customs duties imposed by your country.
1. ้่ดงๆฟ็ญ
a) ๆฌๅบไธ่ฅ็ฒพ้้้็ๅๅๅไผ ็ปๆๅทฅ่บๅใไธบ็กฎไฟๆฏไฝ้กพๅฎข้ฝ่ฝๆถๅฐ 100%ๅ จๆฐๆ ็็ๅๅ๏ผ ๆไปฌๆ ๆณๆฅๅๅ ไธชไบบๅๅฅฝๆ่ฎข่ดญ้่ฏฏ๏ผไพๅฆๅฐบ็ ๆ้ข่ฒ้่ฏฏ๏ผ่ๆๅบ็็ฐ้้ๆฌพ็ณ่ฏทใ ไฝๆไปฌ่ดๅไบๆๅๆจ็่ดญ็ฉไฝ้ช๏ผๅนถไนไบๆไพ็ตๆดป็ๆฟไปฃๆนๆก๏ผๅฐฝๅ่งฃๅณๆจ็้ฎ้ขใ ๆไปฌๅผบ็ๅปบ่ฎฎๆจๅจ่ดญไนฐๅไป็ปๆฅ็ๅฐบ็ ่กจๆ่็ณปๅฎขๆใ
b) ๅฆๆๆจ็ๅ
่ฃนๅบ็ฐ็ ดๆใ็ผบ้ทๆๆๆพ็ๅถ้ ้ฎ้ข๏ผ่ฟ็งๆ
ๅตๆไธบ็ฝ่ง๏ผ๏ผ่ฏทๅจๆถๅฐๅ
่ฃนๅ 3 ๅคฉๅ
ๅ้็ตๅญ้ฎไปถ่ณ jianxihanfu@gmail.com ใ่ฏทๅกๅฟ
้ไธๆจ็่ฎขๅๅทๅๆธ
ๆฐ็้ฎ้ข็
ง็๏ผไปฅไพฟๆไปฌ็ซๅณไธบๆจๅฟซ้่งฃๅณ้ฎ้ขใ
2. Exchange Policyย
If your item doesn't fit perfectly, we offer an exchange policy to help you get the right size. Please note that exchanges are only processed after we receive and inspect your returned item.ย
Eligibility: Items must be returned in their original packaging, unworn, unwashed, and in perfect, resalable condition (free of makeup, perfume, or pet hair).ย
Timeframe: You must contact us at jianxihanfu@gmail.com within 3ย days of receiving the item to request an exchange.ย
Exchange Process:ย
Ship the Item Back๏ผOnce your exchange request is approved, you must ship the item back to our facility.ย ย
Return Shipping Address:ย Room 403, Building 5, Yard 5, Xingtai Street, Daxing District, Beijing, 102600 China. ย
Attention: Shelia ย
Phone: +86 15901358540 ย
ๆณจๆ๏ผ ่ฏทๅจๅ่ตทไปปไฝ้่ดงๆๆข่ดงไนๅ่็ณปๆไปฌใๆญคๅค๏ผๆไปฌๅผบ็ๅปบ่ฎฎๆจไฝฟ็จๅฏ่ฟฝ่ธช็็ฉๆตๆๅก ๏ผๅ ไธบๆไปฌๆ ๆณๅฏนไธขๅคฑ็ๅ ่ฃน่ด่ดฃใ
Inspection:ย Upon receiving your package, our team will inspect the item to ensure it does not affect secondary sales.ย ย
Shipping Your New Itemย Once the item passes inspection, we will process and ship out your new requested size or style. If the item does not meet our inspection criteria, it will be sent back to you at your expense.ย
Fees: Customers are fully responsible for all shipping fees and any customs duties associated with both the return of the original item and the shipment of the exchanged item. These fees are non-refundable.ย
โย ไธๅฏ้่ดงๅๆ็ป้ๅฎๅๅ
ไธบไฟๆไธฅๆ ผ็่ดจ้ๅๅซ็ๆ ๅ๏ผไปฅไธๅๅไธฅ็ฆ้ๆข่ดง ๏ผ
ๅฎๅถๅ้่บซๅฎๅถ๏ผ ๆ นๆฎๆจ็ๅฐบๅฏธไธ้จๅฎๅถ็ๅฎๅถใๅฉ็บฑๆไธชๆงๅๅๅใ
ๅซ็ๆๆ็ฉๅ๏ผ ๅบไบๅฅๅบทๅๅซ็ๅๅ ๏ผ้ฅฐๅ๏ผๅฆ่ณ็ฏใๅ้ฅฐๅ่ดด่บซ็ฉๅ๏ผใ
ไฟ้ๅ็นไปทๅๅ๏ผ ไปปไฝๆ ๆ โๆ็ป้ๅฎโ ๆ โๆธ ไปโๅญๆ ท็ๅๅใ
ๅ ่ดน่ต ๅ๏ผ ่ฎขๅไธญๅ ๅซ็ไปปไฝไฟ้็คผๅใ่ต ๅๆๅ ่ดนๅๅใ
3. Order Cancellation Policyย
We process orders quickly to ensure fast delivery. If you need to cancel your order, please note the strict timeframe:ย
- ๆถ้ด้ๅถ๏ผย ๅๆถ่ฎขๅ็่ฏทๆฑๅฟ ้กปๅจไธๅๅ ย 2 ๅฐๆถย ๅ ้่ฟ็ตๅญ้ฎไปถๅ้่ณ ย jianxihanfu@gmail.comย ใ
- ๅฟ ๅกซไฟกๆฏ๏ผย ่ฏทๆไพๆจ็่ฎขๅๅทใๅงๅๅๅๆถๅๅ ใ
- ็ถๆ๏ผย ๅฆๆ่ฎขๅๅทฒๅจไธคๅฐๆถๅ ๅค็ๆๅ่ดง๏ผๅๆ ๆณๅๆถใ่ทๅๅๆถ็่ฎขๅๅฐ่ทๅพๅ จ้ข้ๆฌพใ
4. ็ผบ่ดงๅๅๅค็ๆฟ็ญ
ๅฐฝ็ฎกๆไปฌๅๆฑๅบๅญไฟกๆฏ100%ๅ็กฎ๏ผไฝๅถๅฐไนไผๅบ็ฐๅ ไพๅบๅ็ผบ่ดงๆๅไบง่ๅฏผ่ด่ฎขๅๆไบคๅๅๅ็ผบ่ดง็ๆ ๅตใๅฆๆๅ็่ฟ็งๆ ๅต๏ผ
- ้็ฅ๏ผย ๆไปฌๅฐ็ซๅณ้่ฟ็ตๅญ้ฎไปถ้็ฅๆจใ
- ๆจ็้ๆฉ๏ผย ๆจๅฏไปฅ้ๆฉ๏ผ
็จ็ฑปไผผๆๅ็บง็ไบงๅๆฟๆข่ฏฅไบงๅ๏ผๆไปฌๅฐไธบๆจๆไพๅ็ง้ๆฉ๏ผใ
ๅๆถ็ผบ่ดงๅๅ๏ผๅณๅฏ่ทๅพๅ จ้ข้ๆฌพใ
้ๆฌพๅค็๏ผ ็ผบ่ดงๅๅ็้ๆฌพๅฐๅจ 3-5 ไธชๅทฅไฝๆฅๅ ้ๅๅฐๆจ็ๅๆฏไปๆนๅผ๏ผไฟก็จๅกใPayPal ็ญ๏ผใ
่็ณปๆไปฌ
ๅฆๆๆจๅฏนๆไปฌ็ๆฟ็ญๆไปปไฝ็้ฎ๏ผ่ฏท้ๆถ่็ณปๆไปฌใๆไปฌ็ซญ่ฏไธบๆจๆๅก๏ผ้ฎ็ฎฑ๏ผ ย jianxihanfu@gmail.com